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NOC Technician

Los Angeles, CA
Freelance | Job ID #61922 | Posted Last Month
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Our client, a video game company, is seeking a NOC Technician to join the team. We're seeking candidates with the following skillset and experience to fill the role. 

You will work on the IT team and be responsible to:

  • First responder, triage agent, or escalation point from the NOC to external teams.
  • Self-organize with the team around live incidents.
  • Execute technical runbooks in a fast-paced environment.
  • Multitask rapidly to address issues affecting our players and services.
  • Work in a fast paced, constantly changing environment.

Experience:

  • 1 years of NOC Technician or equivalent role (Analyst, Live Operations, etc)
  • Familiarity with the core concepts of operating systems, networking, and software life cycles
  • Enthusiasm around operations and technology
  • Highly driven and self-motivated

Pluses:

  • Scripting/programming proficiency is highly desired
  • Experience working on deployments in a live environment is a plus
  • Multiple language proficiency is a plus, especially Mandarin
  • Certified in Linux+ and Network+, or equivalents
  • Experience with the following: Monitoring solutions eg: NewRelic, Nagios, Elastic Search, Grafana
  • Event management tools eg: BigPanda, Moogsoft
  • ITIL-based Ticketing systems eg: ServiceNow, JIRA

​Does this sound like you? Apply today! 

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